Programme no. 560-P
Practice municipality coordinator in the Capital Region 2010 to 2012
1Koncern Praksis Region Hovedstaden H,KAP-H,DK - 3400 Hillerød,Denmark
* = Presenting author
Objectives: • to improve the professional quality in general practice and the municipality
• to support coherent patient pathways
• to support internal and external communication between general practice and the municipality
• to ensure that the referrals from general practice and discharge letters to general practice have the same structure for the entire Capital Region
• to help with implementing national and regional agreements and clinical guidelines
Background: In the Danish Capital Region there are 1.7 million inhabitants, 10 hospitals, 29 municipalities and 1,200 general practices. The hospitals and general practices are responsible for diagnosing and treating patients with chronic diseases. The municipalities are in charge of rehabilitation. There are specific care pathways for the following diseases - diabetes, heart / vascular disease, COPD, lumbar / spinal disease and cancer. In order to strengthen the collaboration between the municipalities and general practice almost all municipalities have employed a GP as a local practice consultant for about eight hours per month. The 25 municipal practice consultants have a municipal practice coordinator who helps with developing a coherent healthcare system.
Results: The number of electronic prescriptions ordered by the local authorities to general practice has increased threefold - more than 14,000 a month from 2009 to 2012.
The number of written messages from the municipality for general practice has increased threefold - more than 14,000 a month from 2009 to 2012
The number of electronic correspondences from general practice to municipality has increased by a factor of more than 4 to over 19,000 a month from 2009 to 2012
Material/Methods: To ensure that municipalities have high quality of medical guidance from their local practice consultant, it was essential that consultant had a professional network, where knowledge and experience could be obtained. This was done by setting up an electronic network, network meetings for municipal practice consultants and an annual theme day for municipal practice consultants and their partners in the municipalities
Conclusion: The function of a municipal practice coordinator has contributed to expanding the quality of cross-sector collaboration between general practice and the municipalities.
Points for discussion: To ensure that all patients in the Capital Region will have the same treatment and rehabilitation services, IT communication between all sectors should be expanded.