Programme no. 559-P
New organization for quality development in General practice in the Capital Region of Denmark
Background: Quality in General Practice in the Capital Region of Denmark (
KAP-H) was established in 2013. It is
a joint organizational structure between the capital region administrative government agency and the organization for General Practitioners in the capital region (PLO-Hovedstaden). The purpose of the
joint organizational structure is to promote quality improvement in general practice and
facilitate cross-sectoral collaboration between general practice and
the rest of the health care system. 10 hospitals
and 1,200 general practitioners
deliver health care services to a population of 1.7 million inhabitants. The capital region is divided in 29 municipalities.
The vision is to achieve that general practice, in collaboration with the rest of the health system, provides the best professional, organizational and patient-perceived quality of services.
Results: There has been an improvement in the academic and administrative coordination of continuous quality improvement in general practice. We have achieved a more efficient use of advisory competencies as we work with projects with specific purposes. However, the common goal for the entire organization has not been clearly defined yet.
The collaboration between consultant types and the area of knowledge sharing needs of further development.
-H has set up six focus areas and associated consultant types
:• Medicine• IT and data• Cross-sectoral cooperation• Organization and Management• Patient Safety• Decentralized
KAP-H has more than 70 consultants with an average workload of 2 - 6 hours per week.